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Ahrendt's Water Gardens, Shipping & Return Info
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About Processing and Shipping
Processing
Your Order will be processed as immediately as possible... typically within 2 - 5 business days of receiving it. All live plants ship on Mondays. Additional time is required for transportation. Product ships from Salem, Oregon.
Shipping & Handling
Shipping and handling for concrete statues can vary from the normal shipping charts listed due to their size and weight.
Orders requesting STANDARD Shipping in the United States will be shipped using USPS First Class, USPS Priority Mail, or FedEx/UPS Grond
Orders requesting RUSH Service will be shipped within 24 hours using FedEx 3Day Air.
Orders requesting EXPRESS Service will be shipped same day (if received before Noon PST - Pacific Standard Time) using FedEx Standard Overnight Delivery.
Delivery Time
Expect 7 – 10 Business Days from date of order for STANDARD Delivery.
Expect 3 - 4 Business Days from date of order for RUSH Delivery.
Expect 1 - 2 Business Days from date of order for EXPRESS Delivery.
Out of Stock Items
There is a small chance that the product you order will not be in stock. If this happens, we will notify you of the date we expect to be able to ship your order and give you the option to cancel or wait.
Guarantee
We stand behind the quality of our product. If you are dissatisfied with your purchase for any reason you may return it within 30 days for replacement or a full refund of the purchase price.
Questions
If you have any questions, please contact us at 503-588-7420 or at ahrendtswatergardens@live.com
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